NEO-GEO Controller Services

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SKU: JRG-SVC-NGC Category:

This is a customizable order form for the Neo-Geo Arcade Stick Controller (NEO-AEC). Please note that all options listed are for service only, requiring you to ship not only the controller but the mod/upgrade parts you have purchased yourself.


Balltop & Button Upgrade
While the original NEO-AEC Controller is highly regarded among fans of the Neo Geo AES/MVS, given their age and amount of use many are not in great operating condition. The most frequent issue is the original balltop is very prone to cracking and while this usually doesn’t affect playability or comfort it is an eyesore and there are better options out there. You could simply have it replaced with another 30mm balltop which is the stock size, or upgrade to a 35mm ballptop for extra comfort. Even a bat-style top is an option. Likewise, the original buttons were never great compared to the arcade machine counterparts and many fans replace the stock buttons with high quality alternative from Sanwa or Seimitsu. By performing this upgrade you can get a much more tactile and responsive feedback from your controller, while also improving its visual aesthetics as well.

As long as you have vetted the correct parts I will install anything you send, but I personally recommend buying them from Arcade Shock. For buttons, any 24mm snap-in style button will do, and for the balltop any screw in 30-35mm balltop will work. I’ve done these upgrades to my own personal controllers and have been very happy with the below options:

Seimitsu 35mm Balltop
Seimitsu 24mm Snap-In Buttons


Full Service Cleaning & Lubrication
Thanks to their age and heavy use many of the NEO-AEC controllers have acquired a lot of dust and debris on and inside the controller shell, as well as in and around the stick and buttons. With this service all PCB and internal electrical components will have dust and debris removed via an electronic air compressor and then be cleaned with 99% isopropyl alcohol and brushed clean. Outer shell and other non-electronic components will be taken apart and soaked in a soap/water mixture and carefully scrubbed to remove stains and debris buildup. Any light markings, scuffs or other blemishes will be safely removed to the best of my ability. Once the console is re-assembled the outer shell will be given a coat of plastic UV protectant to restore shine and prevent UV damage.

After cleaning, both the stick/gate assembly and buttons will be given a coat of electronic/plastic safe synthetic grease. After final assembly the controller will be thoroughly tested for feel and responsiveness.

As the rubber feet will get damaged during removal, this also includes a brand new pair of feet from Console5

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