At Jeff’s Retro Gaming, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding that data.
Information We Collect
To fulfill your orders and provide the best possible service, we collect the following personal information:
- Legal Name
- Physical Address (for shipping and billing purposes)
- Credit Card or Payment Information (processed securely via our payment provider)
- Email Address (for order communication)
We do not allow account creation, so there is no retention of usernames, passwords, or login credentials.
How We Use Your Information
We collect and use your information for the following purposes:
- Processing Orders: To fulfill orders, provide repair services, and ship items back to you.
- Payment Tracking: For accurate record-keeping and tax compliance.
- Communication: To notify you of order status, respond to inquiries, and improve customer service.
- Service Improvement: To better understand customer needs and refine our services.
Data Protection and Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure Payment Processing: Credit card information is encrypted and processed through trusted third-party payment providers.
- Limited Access: Only authorized personnel have access to your data, and it is used solely for the purposes listed in this policy.
Data Sharing
- We do not sell, share, or give your personal data to any third parties under any circumstances, except when required by law (e.g., a subpoena or tax audit).
- Payment processing is conducted through trusted third-party providers, but we do not retain or store your full payment details.
Data Retention
We retain your personal information only for as long as necessary to:
- Comply with tax regulations and legal obligations.
- Improve service offerings based on order history and customer feedback.
After the required period, personal data will be securely deleted or anonymized.
Your Rights
- You have the right to request a copy of the personal data we hold about you.
- You can ask for your information to be corrected or deleted, provided it is no longer needed for legal or tax purposes.
- To exercise these rights, contact me at jeff@jeffsretrogaming.com.
Cookies and Tracking
Our website may use cookies to enhance the browsing experience. These cookies are used only for basic website functionality and to improve our services. They do not collect personal information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. The latest version will always be available on our website. Continued use of our services after changes are made constitutes acceptance of the updated policy.